FAQ - Security and Privacy



- How do I know I can order safely?
We use SSL (Secure Sockets Layer) to encrypt all data to and from the site.

- How will you use my personal information?
We will only use your personal information for:

  • The processing and delivery of your items.
  • To let you know via email information about your order
  • To keep you up to date with promotions and new collections

    By using shoegarden.co.uk you consent to the information you provide being used for any of the above purposes, except where you have decided to opt out of receiving promotions and offers  during the checkout process.

    - Is my personal information confidential?
    Shopping with us is safe and we ensure your personal and credit / debit card details remain private. During the checkout you are taken through our secure server. Our secure server encrypts all of your personal information including your credit / debit card number, account number, name and address, and all other personal information so that it cannot be accessed or read as the information travels over the Internet.

    - Do you have a Privacy policy?
    Yes, our policy can be found on our Privacy, GDPR and Cookie Policy page.