DELIVERY INFORMATION

DELIVERY to Channel Islands       From £3.95

• Royal Mail Tracked 48 Second Class service up to 2 kg          (£3.95)
  (2-7 working days from the shipping confirmation)
• Royal Mail Tracked 48 Second Class service more than 2kg    (£9.95)
  (2-7 working days from the shipping confirmation)

ROYAL MAIL NEXT DAY DELIVERY                             £11.95 

- Special Delivery Guaranteed Next day before 1pm 
(For orders placed before 1:15 pm Monday to Friday)**
   Orders placed after 1:15 pm will be dispatched the next working day.
- Orders placed on Friday after 1:15 pm will be dispatched the following Monday, excluding Bank Holidays.

A tracking number will be provided and a signature is required on delivery.

**For some remote postcode areas delivery is guaranteed by 5.30 pm, or in 2-3 working days.  Please check Royal Mail website for more information (see Postcodes and exceptions).

EUROPEAN SHIPPING                                  

Ireland.

• Shipping up to 2 kg with Royal Mail  (£22.99)
  5-10 business days from the date of dispatch
• Shipping up to 4kg with Royal Mail  (£35.99)
  5-10 business days from the date of dispatch 

Please be aware that we are not responsible for duty and VAT generated upon import.
VAT is charged on all EU imports
Duty is charged on all orders over 150 euros (£132)

Norway, Switzerland, Belgium, France, Spain, Portugal and Finland.

• Shipping up to 2 kg with Royal Mail  (£22.99)
  5-10 business days from the date of dispatch
• Shipping up to 4kg with Royal Mail  (£35.99)
  5-10 business days from the date of dispatch.

Please be aware that we are not responsible for duty and VAT generated upon import.
VAT is charged on all EU imports
Duty is charged on all orders over 150 euros (£132) 

CANADA SHIPPING  From £32.99

• Shipping up to 2 kg    (£32.99)
  5-10 business days from the date of dispatch (Signature required upon delivery) 
• Shipping for delivery of more than 2 kg    (£49.99)
  5-10 business days from the date of dispatch (Signature required upon delivery) 
  

- Tracking number will be provided with the shipping confirmation email.
- The weight is automatically calculated at the checkout.
- We ship with Royal Mail who pass the items onto their partners on arrival in the destination country (Canada Post).  

[ If you are ordering from outside the UK, please be aware that your order may be subject to import taxes/Customs duties.  These will not be paid by Shoegarden, as the purchaser you will be responsible for paying such charges.  Customs duties vary from country to country, so if you are concerned please check the rates with your local Customs Authority before ordering. All unwanted parcels will come back to us and you will receive a refund for the items purchased, but not the shipping fee.]

USA SHIPPING                           

The duty-free ("de minimis") threshold of $800 has been removed and replaced by tariffs & duties which must be paid to US Customs and Border Protection. 
For the time being we are stopping shipping to USA.  28/08/2025

INTERNATIONAL SHIPPING (overseas)           From £32.99

• Shipping up to 2 kg    (£32.99)
  5-10 business days from the date of dispatch (Signature required upon delivery) 
• Shipping for delivery of more than 2 kg    (£49.99)
  5-10 business days from the date of dispatch (Signature required upon delivery) 
  

- Tracking number will be provided with the shipping confirmation email.
- The weight is automatically calculated at the checkout.
- We ship with Royal Mail who pass the items onto their partners on arrival in the destination country.

[ If you are ordering from outside the UK, please be aware that your order may be subject to import taxes/Customs duties.  These will not be paid by Shoegarden, as the purchaser you will be responsible for paying such charges.  Customs duties vary from country to country, so if you are concerned please check the rates with your local Customs Authority before ordering. All unwanted parcels will come back to us and you will receive a refund for the items purchased, but not the shipping fee.]