FAQ- Promotional codes and Gift cards



- I have a promotional code, where do I enter it?
To apply a discount code to your order, you must be entered the code into the discount code box during the checkout.
Click the ‘Apply’ button before continuing to the shipping method.

- My promotional code has not worked on my order, how do I apply this?
Please check the terms and conditions of the promotion to make sure your basket is eligible for the discount and the discount code is still valid.

Otherwise you can contact us on 01223 244750 or email us at info@shoegarden.co.uk

- What is a Shoegarden gift card?
It is an electronic gift card sent to you by email

- Where can I buy a gift card?
You can only buy a gift card from our website https://www.shoegarden.co.uk/products/gift-card

- Where can I spend my gift card?
You can spend your gift card only on our Shoegarden website.

- Is there an expiry date for my gift card?
The gift card will expire 2 years from purchase. After expiry, we will not refund any balance remaining.

- How do I know how much is on my gift card?
The email received with the gift card will show the value of the gift card.