FAQ- Promotional codes and Gift cards

PROMOTIONAL CODES & GIFT CARDS

 

- I have a promotional code, where do I enter it?
To apply a discount code to your order, the code must be entered into the discount code box during the checkout. The ‘Apply’ button for the discount code must be clicked before continuing to the shipping method.

- My promotional code has not worked on my order, how do I apply this?
Please check the terms and conditions of the promotion to make sure your basket is eligible for the discount and the discount code is still valid.

Otherwise you can contact us on 01223 244750 or email us at info@shoegarden.co.uk

-Do you have a new customer discount?
Yes! If you missed our welcome email, you can still use the code WELCOME25 at checkout to get your discount. No need to wait for an email—just enter the code when you place your order.

-Do you offer any discount codes?
We sometimes run seasonal offers! Make sure you're subscribed to our emails to hear about our next promotion.

- What is a Shoegarden gift card?
It is an electronic gift card. is a perfect present for anyone who loves quality shoes. It can be used to purchase any item on our website, giving the recipient the freedom to choose their favourite pair.
You can buy a gift card online, send it by email, and it can be redeemed at checkout. It’s an easy way to give a thoughtful gift — especially if you’re unsure of the right shoe size or style.

- Where can I buy a gift card?
You can only buy a gift card from our website https://www.shoegarden.co.uk/products/gift-card

- Where can I spend my gift card?
You can spend your gift card only on our Shoegarden website.

- Is there an expiry date for my gift card?
The gift card will expire 2 years from purchase. After expiry, we will not refund any balance remaining.

- How do I know how much is on my gift card?
The email received with the gift card will show the value of the gift card.

-Can I buy this as a gift?
Absolutely! We can send them direct to the recipient, just enter their details for the delivery address and your details for the billing address. You can add a message in the “Leave a note with your order” box at checkout.  We don’t include prices in the parcel.

We also offer online gift cards if you're unsure what to choose. You can find them here.