ORDERING AND PAYMENT
- How do I place an order?
Simply choose your size, click “Add to Cart,” and follow the checkout steps. You’ll receive an email confirmation and tracking link once your parcel is on its way.
- What payment methods do you accept?
We accept Visa Debit, Visa Credit, Mastercard, AmEx, PayPal, Shop, Google Pay, Apple Pay and Shoegarden gift cards.
- Can I amend or cancel my order?
It's not always possible to change or cancel an order.
If you decide you want to cancel or amend your order please call us on 01223 244750 or email us at info@shoegarden.co.uk.
If your order has already been shipped, you will need to follow our returns procedure to obtain a refund; for more information see our Returns Policy.
- Can I use a gift card or discount code?
Yes, simply enter your code in the box provided at checkout before completing your order.
- Do you offer an NHS discount?
Yes, we offer a 10% discount on full-price items for NHS staff. Please contact us or email proof of your NHS ID before placing your order, and we’ll send you a code to use at checkout.